Setting the Standard
Although the roots of Watkins & Gunn means that it is one of the oldest law firms in Wales (formed from the merger of Watkins & Co est 1870 and Gunn & Gunn est 1886), it is one of the most progressive law firms in South East Wales; serving the local community and beyond.
With state of the art case management systems, the firm is able to set service standards that will ensure that, for whatever reason you need help or advice, we will do our best to provide it.
Our Commitment to You
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Make sure that your case is dealt with by a lawyer specialising in your particular matter |
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Return your call promptly |
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Make sure that all letters relating to your matter are looked at the day they are received |
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Give you clear information about the costs of your case at the outset and the best method of funding |
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Write to you in plain English that you can understand |
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Monitor our performance through client feedback questionnaires |
The firm has Investors in People accreditation showing commitment to our staff that is reflected in their commitment to serve all of our clients to the best of their abilities.
The firm has also been awarded the coveted Lexcel Accreditation – this is the Law Society’s Practice Management Quality Mark, only awarded to solicitors who meet the highest management and client care.
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